Experience You Can Trust

Absolutely! We call it our VALUED CUSTOMERS MONEY BACK GUARANTEE.

You may cancel your vehicle transport at any time for any reason:
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- If you cancel BEFORE we have scheduled the pick-up of your vehicle with the carrier, all monies will be refunded, minus a 4% credit card fee (if applicable).

- If the cancellation takes place AFTER a carrier has been assigned, there is a $200 cancellation fee assessed.

For your move to be completed as quickly as possible, please give us:
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- At least one week advanced notice before the date you would like your vehicle picked up
- A three business day window for pickup.
- If required, please ask about immediate pick-up or expedited service.

Generally, most transport take an average of 7 to 14 days, but this depends upon your individual move. Faster transit times may cost extra depending upon carrier availability.

Our rates are among the most competitive of all reputable vehicle transporters to ensure your on-time delivery.

In most circumstances we will use a ten car auto transporter. This is the same type of auto transporter you see delivering vehicles to new car dealerships. These auto transporters are 75 feet long, weigh close to 80,000 pounds when fully loaded, and are close to 14 feet high.

Due to the carrier's weight and size constraints of local roads, we will try to deliver your vehicle as close to your address as possible. Please keep this in mind when directing the carrier to your home or nearby location where the driver can safely access and unload your vehicle.

The driver will pick up and deliver your vehicle to your door or as close as physically possible while maintaining driver safety and local road constraints. If it is determined that the driver can not get to your door due to weight and size constraints, low hanging trees, low bridges, or road conditions, the driver will make arrangements with you to pick up or deliver your vehicle from a nearby location or parking lot that is accessible by the auto transporter and convenient for both you and the driver.

We prefer to give our customers door-to-door service to avoid incurring any additional terminal fees. In almost all cases, the truck that picks up your vehicle will be the one that delivers it to you. However, in sometimes it is necessary to use a local terminal for pick up or delivery, depending on our customers time constraints.

Once you place your order, the transport of your vehicle will be scheduled according to the dates on your shipping order. Once a truck has been assigned, you will receive a call from the driver to schedule the pick up time and date. When the driver picks up your vehicle he will do a detailed inspection of your car on the bill of lading. You both will sign it and you will receive a copy. The same bill of lading will be present on delivery so you can re-inspect the vehicle. The driver will call you 12 to 24 hours in advance to schedule an approximate time for delivery. It is very unlikely that your vehicle will be damaged. If damage should occur, please be sure to note it on the bill of lading and have the driver sign it. Claims cannot be processed by the car carriers insurance company if damage is not noted at time of delivery.

Yes, you are allowed to put UP TO 100 pounds of personal belongings in your vehicle. It must be confined to the trunk area and must be well secured. All personal items in the vehicle are placed there at the owners risk; they are not covered by our insurance. We do not recommend packing electronics, breakable items or valuable items.

If you pay in full with your vehicle shipping order, you can use most any method you choose (E.g. Visa, MasterCard, American Express, personal check, money order, or any type of certified funds). Usually we require a minimum deposit of $200 to initiate your order. If you only pay a deposit, the balance is due COD (upon delivery of vehicle in cash or certified funds). No other form of payment can be accepted upon delivery to the carrier. If you wish to make payment in full on your credit card, it will have to be paid, in advance, when you submit your order. Payment in full is required prior to unloading your vehicle off the auto carrier.